Support

Products

SUPPORT

Need a hand?

Submit a ticket below and our team will get back to you by email. Most tickets are answered within 24 hours.

Deliveries

Order marked complete but item hasn't arrived yet.

General Inquiries

Questions about products, pricing, or the store.

Order/Payment Issues

Payment failed, wrong charge, or order problems.

Help & Support

Anything else — account help, bugs, or feedback.

Great! We’ve received your information.

BEFORE YOU SUBMIT

Quick answers

Most items are delivered within 2 minutes of a successful payment. If it’s been longer than 30 minutes, please submit a Deliveries ticket.
We accept card payments, PayPal, and select crypto payments at checkout.
Refunds are handled case by case — see our Refund Policy in the footer, or submit an Order/Payment Issues ticket.
You’ll receive an email confirmation once your order is placed. Include your order number when submitting a ticket for faster help.
We never ask for your password. Trades and deliveries only require your Roblox username.

Prefer to chat?

Join our Discord for the fastest response, or email us directly at support@getlimiteds.com